Spare parts, change tooling, service and training for Mactec packaging machines come from the same team in Sayreville, New Jersey that designs and builds them. Send your machine’s model and serial number, tell us what you need, and say whether the machine is down.
What we support
Spare parts
Packaging machine spare parts are stocked at our New Jersey headquarters. Mactec provides operator manuals and parts lists with its machines, so you can often identify the part you need; if you are not sure, send the model and serial number and describe the part.
Service
On-site service is a phone call away. Ask our team about remote troubleshooting for your configuration.
Change tooling for new products and formats
Mactec has offered tooling services since 2016, so you can add new products or formats to a machine you already own. Tooling changes are designed to be quick, often taking minutes. The time depends on the machine, the tooling and the product. Send the new package drawing or samples with the machine’s model and serial number.
Change parts and tooling we supply
Change parts and tooling are made for the machine and the package, so send the package drawing or a sample with the machine’s model and serial number. Typical requests:
- Forming and sealing tooling for a new blister format or material on a MT100 or MT150; thermoforming and cold forming use different forming tooling.
- Removable seal dies for the MT Tabletop Blister Sealer.
- Change parts for a new cup, vial, bottle or tube size on the MTMB24 or MTMB60.
- A format change for a new pouch size on the MTVP100 or MTVP200.
Installation, validation and training
Our team installs equipment on site, provides validation documentation support including IQ/OQ protocol support, and trains operators and maintenance staff. See how a Mactec project works.
Rebuilds of older Mactec machines
Mactec also rebuilds the machines it built years ago. Send the model and serial number and photos of the worn or damaged areas; if the manual or parts list has been lost, the photos and serial number are enough to start. Our engineers identify the worn parts from your photos and our own drawings, make replacement parts in our Sayreville, New Jersey shop, and provide on-site service. Ask through the form below, choose "Service", and say what the machine does today and what you want it to do after the rebuild.
Yearly preventive maintenance agreement
Mactec offers a yearly preventive maintenance agreement: two scheduled visits a year by a Mactec service engineer. At each visit the engineer inspects the machine and checks every station, plus the controls, touchscreen, safety interlocks, guarding and pneumatics. Wear parts are replaced only where needed; parts you already own are installed with no parts charge, and other parts are quoted separately. Visits are scheduled in advance. A purchase order for the year comes first, and each visit is invoiced afterward. To ask for one, choose "Service" in the form below and give your machine’s model and serial number.
Earlier Mactec models
- MT100X blister packaging machine — earlier model, not the current MT100
- MT150 blister packaging machine — earlier version, not the current MT150
- MT100 blister form-fill-seal machine with automated tablet feeder — earlier version
- MT60 Tabletop Blister Machine — introduced 2010
- MT125 — introduced 2004–2010 for pharmaceuticals and R&D facilities
- MT150P horizontal pouch machine
- MTVP300 liquid pouching equipment — not a current model
- MTMB32 monoblock vial filler/capper — custom build
What to include in your request
- Machine model and serial number
- What you need: a part, service, new tooling, or training
- For a part: the part name or number from your parts list, or a photo
- For new tooling: the package drawing or samples
- Whether the machine is down right now
If the machine is down, say so in the first line of your message.
Questions about Mactec parts and service
Where are spare parts shipped from?
Spare parts are stocked at Mactec’s headquarters in Sayreville, New Jersey.
Can I run a new product on the machine I already have?
Often, yes. Our tooling services let you add new products or formats to the same machine. Send the drawing or samples so our engineers can confirm fit.
Do you offer training for new operators?
Yes. Mactec provides operator and maintenance training.
Thinking about a new machine instead?
Compare current blister, pouch and monoblock machines, or see custom packaging machines.
Request parts or service
Send your request using the form below and include the model, serial number and whether the machine is down. You can also contact Mactec directly.